Terms and Conditions of Service
I always stay with my clients and respect their business.
And also deliver 100% and provide instant responses to help them succeed in the constantly changing and challenging business world.
Welcome to Antzdesign (hereinafter referred to as “the Company”). You (the “Client”) must read and understand these terms before commencing any project. By paying a deposit or confirming the start of any creative, design, or production service, you agree to be legally bound by the following terms.
1. The Agreement
Engagement with the Company, including the payment of a deposit or written confirmation to proceed, constitutes full acceptance of these Terms & Conditions. The Company reserves the right to amend these terms periodically without prior notice.
2. Scheduling & Office Hours
2.1 Working Hours: Standard hours are Monday to Friday, 9:00 am to 6:00 pm. Saturdays, Sundays, and Public Holidays are non-working days (excluding pre-agreed urgent assignments).
2.2 Timelines: Work will be completed within a reasonable, non-peak schedule agreed upon before the start of each project. Timelines assume timely review and response from the Client. Any delays or requests for expedited delivery may incur “Rush Fees.”
3. Client Responsibilities
3.1 Representation: The Client Representative has full authority to provide information and approvals. All decisions made by the representative are legally binding upon the Client.
3.2 Material Accuracy & Rights: The Client must provide accurate, complete, and timely information and materials. The Client warrants that they hold all necessary legal rights and titles to such materials.
3.3 Final Approval: The Client is responsible for final proofreading and approval of all designs, print samples, or digital platforms. The Company shall not be held liable for any errors (including typos or omissions) once final approval has been granted.
3.4 Communication: To ensure precision, all revisions must be confirmed in writing via WhatsApp or Email. Verbal or voice-message instructions are not accepted as official records.
4. Samples, Credit & Termination
4.1 Promotional Use: The Company reserves the right to use all concepts, drafts, and final artworks (including unselected versions) for promotional purposes on any digital platform, publication, or exhibition without prior notice.
4.2 Delays & Re-quoting: If a project is delayed by the Client for more than 30 days, the Company will invoice for work completed to date. Projects resumed after a 30-day suspension may be subject to re-quoting.
4.3 Termination: Should the Client terminate the project for any reason, all deposits and payments received are non-refundable.
4.4 Credit: The Company shall be credited as the designer in any press releases, awards, or public promotions related to the project.
5. Payment Parameters
5.1 Deposits & Balance: A deposit must be paid to secure the production schedule. The remaining balance must be cleared upon completion of the design and before the release of final master files.
5.2 Non-Payment: The Company reserves the right to suspend work and withhold all files and documents if payment is not received within the agreed timeframe. We reserve all legal rights to pursue outstanding debts.
6. Digital Files
6.1 Storage: Final files will be hosted on our cloud platform for a period of 30 days. Clients are responsible for downloading and archiving their files; all data will be permanently deleted after 30 days.
6.2 Technical Requirements: Any specific file formats or technical specifications must be communicated in writing before the project commences.
7. Copyright & Ownership
7.1 Statutory Protection: All creative works are protected under the Copyright Ordinance (Cap. 528) of the laws of Hong Kong. All concepts, designs, and artworks remain the intellectual property of the Company until all fees are settled in full.
7.2 Transfer of Ownership: Copyright ownership is only transferred to the Client upon receipt of final payment in full. Unauthorised use of any materials prior to full payment is strictly prohibited and illegal.
7.3 Retained Rights: The Company retains the rights to all underlying concepts and unselected drafts produced during the process. These may not be used, modified, or adapted by the Client or any third party.
7.4 Usage Restrictions: Unless otherwise agreed in writing, designs are licensed for the specific scope defined in the project. Repeated use, republication, or franchising of the artwork requires a separate licensing agreement.